We are offering our telesales and customer care services to a number of targeted industries such as:

Telecom: Our services help various telecom companies based out of the US, UK and Australia increase revenues and save costs. Key service offerings for the telecom segments include:

• Customer Acquisition 
• Lead Generation for telecom wireless, internet, and broadband products 
• Appointment Setting for sales consultants
  

Insurance: Insurance companies leverage our services to increase their client base. Our cost effective services for the insurance companies include: 

• Customer Acquisition of new policy holders
• Lead Generation for the new products introduced, utilizing up-sell and cross-sell techniques
• Appointment Setting for insurance advisors 
• Customer care, policy status, billing inquiries, welcome calls, member and after hours services 

Banking and Finance: IDS assists banking and finance institutions to identify their most profitable customers. Our quality service for the banking and finance industry include:

• Lead Generation for mortgage, re-mortgage and new products introduced
• Appointment setting for loan officers 

Technology Products: As an extension of your business, we help in the sales support function to increase your market share and lower costs. Key technology companies engage IDS for the following services: 

• List/database Cleaning
• Customer Acquisition 
• Lead Generation 
• Appointment Setting 
• Customer Care